Manager, Field Engineering

What they’re looking for

• Bachelor’s or Master’s degree in Computer Science, Engineering, Physics, Mathematics, or a related technical discipline, or equivalent practical experience.
• 10+ years of experience in technical consulting, field engineering, product engineering, applied AI, or a related customer-facing engineering discipline.
• 5+ years of experience leading and developing technical teams in a fast-moving environment, with a track record of hiring strong people, setting a clear bar, and creating an environment where specialists can do their best work.
• Sufficient technical depth in AI/ML applied to physical systems or engineering workflows to engage credibly with ML engineers, data scientists, controls engineers, simulation specialists, and engineering leaders, and to make sound judgments about data, modeling, validation, and deployment trade-offs.
• Experience partnering across Product, Engineering, Sales, Marketing, and Field Engineering to align priorities and move work from customer signal to delivered capability.
• Excellent written and verbal communication skills with the ability to clearly articulate complex technical topics to technical, executive, and customer audiences.
• Experience in automotive, robotics, aerospace and defense, industrial, manufacturing, or another engineering-intensive industry.
• Experience delivering or supporting AI solutions in embedded, on-site, production, or safety-critical environments.
• Familiarity with modern ML platforms and workflows spanning experimentation, model management, data exploration, application development, and cloud deployment.
• Capable of owning capacity models, hiring plans, creating technical career frameworks, delivery KPIs, or portfolio-level planning across multiple customer engagements.
• Track record of converting repeated customer problems into reusable software, product capabilities, or standardized delivery patterns.

Certifications & checks

US citizenship

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Skills mentioned

Component & hardware replacement · Customer communication